Data Deletion Instructions

Disconnect one social account

1. Sign in to MultiFeed.
2. Open Connections.
3. Find the connected profile and select the disconnect beside its username.
4. Confirm that you want to disconnect it.

Disconnecting deletes the OAuth access credentials and connected-account record stored by MultiFeed. It also stops future access through that connection. Posts already published to the social platform remain there until you delete them on that platform.

Revoke access at the platform

You can also open the security or connected-app settings for Facebook, Instagram, Threads, LinkedIn, TikTok, Google/YouTube, or X and revoke MultiFeed. Revoking access prevents future API access, but it may not remove information previously stored in MultiFeed. To remove that information too, disconnect the account in MultiFeed or submit the deletion request below.

Delete your full MultiFeed account and data

1. Email support@themultifeed.com from the email address associated with your MultiFeed account.
2. Use the subject “Delete my MultiFeed account.”
3. Include the name of your workspace and state whether you want to delete only your user profile or a workspace you own.
4. Complete any reasonable identity or workspace-ownership verification we request to protect your data.

We will acknowledge your request and complete verified deletion within 30 days unless a longer period is permitted or required by law. We will email you when the request is complete.

What full deletion covers

Subject to your role and workspace permissions, deletion includes:

• your MultiFeed profile and workspace membership;
• connected social-profile data, granted permissions, and encrypted access and refresh tokens;
• drafts, schedules, uploaded media, publishing records, and related inbox or analytics data owned by a workspace being deleted; and
• support data that is no longer needed.

We may retain limited billing, transaction, security, fraud-prevention, or legal records when required or permitted by law. Residual copies may remain in protected backups until those backups expire. Data belonging to a shared workspace may remain available to its other authorized members when you request deletion only of your individual profile.

Need help?

Email support@themultifeed.com with “Data Deletion Help” in the subject line. Never send a social-platform password or OAuth token by email.